Hm77 wants you to enjoy gaming purely as entertainment. Responsible play means knowing your limits, staying in control, and keeping the fun in every session.
When online gaming shifts from entertainment to habit, that's when problems begin. hm77 believes responsible play isn't just a rule — it's a way of life. We want every member to enjoy gaming, but never at the cost of their personal life, family, or financial wellbeing.
Everyone has a different level of tolerance and personal circumstances. Some people can develop a gaming addiction more easily than others. hm77 offers a range of effective tools and features to help reduce that risk, putting you in control of your own gaming experience.
Remember, gaming is a form of entertainment — not a reliable source of income. Responsible play means only spending what you can afford to lose, and never using money set aside for household needs.
Keep in mind: Our support team at hm77 is always here to help you play responsibly.
Ask yourself the questions below. If more than 2 of your answers are "Yes", consider reaching out to our support team.
If most of your answers are "Yes," please reach out to us today.
Tools we offer at hm77 to support responsible play
Set a spending limit for each day, week, or month before you start. If you reach your limit, the system will automatically notify you.
Extended gaming sessions aren't healthy. Set your own daily play time limit — you'll get a reminder when you're approaching it.
Whenever you feel like you need to step back, you can take a break from gaming — anywhere from 24 hours to 6 weeks — entirely on your own terms.
If you feel you need to stay away from gaming for an extended period, you can request self-exclusion. Your account will be completely deactivated for the duration.
If your losses reach a set threshold, the system will automatically end your session. This reduces the risk of chasing losses in the heat of the moment.
Whenever you feel like you need help, hm77's live chat support is always available. We don't judge — we're here to help.
Gaming addiction often develops gradually. If you notice the signs below, it's worth paying attention. These signs don't necessarily mean there's a problem, but recognizing them early can help you avoid bigger issues down the line.
The first step is recognizing that gaming is getting out of control. There's no need to blame yourself — awareness is where change begins.
Go to Account Settings to activate deposit limits, session time limits, or self-exclusion. These tools take effect immediately.
Chat with our responsible gaming team via live chat. Your conversation will be handled with complete confidentiality.
Reach out to a family member or professional if you need support. Gaming addiction is treatable, and with the right help, a full recovery is possible.
Look for other ways to have fun outside of gaming. Exercise, socializing, or picking up a new hobby can help you build a healthier routine.
These tools are completely free and available to you at any time
Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, lowering it takes effect immediately, while increasing it requires a 24-hour waiting period.
Set a maximum duration for each gaming session. You will receive a reminder 15 minutes before the limit is reached, and the session will end automatically once time is up.
You will receive periodic pop-up notifications letting you know how long you have been playing and how much you have won or lost.
Take a temporary break lasting anywhere from 1 day to 6 weeks. During this time, you will not be able to log in to your account and no marketing messages will be sent to you.
Close your account for 6 months to 5 years, or permanently. Opening a new account during an active self-exclusion is strictly prohibited, and we enforce this without exception.
You can view your full gaming history, wins, losses, and spending at any time. Staying informed helps you make better decisions.
Important information: While a self-exclusion or cooling-off period is active, we will not send any promotional offers, and requests to reopen an account will not be accepted before the set period ends.
Stick to these habits and gaming will always stay enjoyable
Decide how much BDT you are willing to spend before you start playing. Once that budget is gone, stop for the day.
Don't treat gaming as a source of income. Every game is a chance for entertainment — winnings are a bonus, not the goal.
Take at least a 10-minute break every hour. Get up, drink some water, and give yourself a rest.
Avoid gaming when you're feeling angry, sad, or frustrated. Negative emotions get in the way of making sound decisions.
Caution: Avoid gaming under the influence of alcohol or drugs. Your judgment is impaired in that state, and the risk of losing more money increases significantly.
Hm77 strictly prohibits gaming by anyone under 18. Age verification is mandatory at registration, and identity is confirmed through our KYC process.
If you have children or teenagers at home, keep parental controls enabled on your device to protect them from online gaming. Always keep your account password private.
A copy of your national ID or passport is required at registration. This verifies both your age and your identity.
An OTP is sent to the registered mobile number for verification. Minors typically cannot register a SIM card in their own name.
If our system detects unusual activity, it automatically flags the account for review and suspends it temporarily if needed.
Zero Tolerance: Any attempt to open an account by a minor will result in permanent account closure, and any deposited funds will not be refunded.
Straightforward answers to questions you may have
We are committed to keeping your gaming experience at hm77 enjoyable and safe at all times. Join today and benefit from our responsible gaming features.